What Is Shipment Exception FedEx?

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Written By Charlotte Miller

Are you curious to know what is shipment exception FedEx? You have come to the right place as I am going to tell you everything about shipment exception FedEx in a very simple explanation. Without further discussion let’s begin to know what is shipment exception FedEx?

When shipping packages through FedEx or any other shipping carrier, it’s not uncommon to encounter unexpected events or circumstances that may lead to a “shipment exception” status. Shipment exceptions are notifications that indicate a deviation from the normal delivery process. In this blog post, we will delve into the concept of shipment exceptions, specifically focusing on FedEx’s handling of unforeseen events, the common types of exceptions, and what they mean for your package.

What Is Shipment Exception FedEx?

A shipment exception occurs when there is a disruption or deviation from the usual course of a package’s delivery. These exceptions can happen for a variety of reasons, such as weather conditions, incomplete or incorrect address information, customs delays, package damage, or other unforeseen circumstances. When an exception occurs, FedEx’s tracking system will update the status of the shipment, providing relevant information about the deviation and any necessary actions that need to be taken.

Common Types Of Shipment Exceptions:

  1. Delivery AttemptedNo Access: This exception status indicates that the FedEx driver attempted to deliver the package but was unable to access the delivery location. This could be due to locked gates, restricted entry, or other obstacles preventing successful delivery.
  2. Address Correction Needed: When the address provided for the recipient is incomplete, incorrect, or undeliverable, FedEx may encounter difficulties in delivering the package. In such cases, the shipment exception status will indicate the need for an address correction to ensure successful delivery.
  3. Weather Delay: Inclement weather conditions, such as storms, hurricanes, or heavy snowfall, can disrupt transportation networks and cause delays in package delivery. FedEx monitors weather conditions closely and may update the shipment status with a weather delay exception when necessary.
  4. Package Damaged: If a package sustains damage during transit, FedEx may report a shipment exception indicating the need for further inspection or assessment. This ensures that damaged packages are properly handled, and appropriate actions, such as filing a claim, can be taken.
  5. Customs Clearance Delay: For international shipments, customs clearance is an essential part of the process. If there are delays or issues in clearing customs, FedEx will update the shipment status with a customs clearance delay exception. This can occur due to customs inspections, documentation requirements, or import restrictions imposed by the destination country.

Handling Shipment Exceptions:

When a shipment exception occurs, it’s crucial to review the tracking information provided by FedEx. The exception status will often include instructions on how to proceed. It may involve contacting FedEx customer service, providing additional information or documentation, or arranging for a rescheduled delivery. Following the instructions and communicating with FedEx promptly will help ensure a smooth resolution of the exception and timely delivery of your package.


Shipment exceptions are notifications that indicate a deviation from the normal delivery process for packages shipped through FedEx. These exceptions can arise due to various reasons, such as delivery access issues, address errors, weather conditions, package damage, or customs delays. Understanding the types of exceptions and their implications allows shippers and recipients to take appropriate actions and ensure the successful delivery of their packages. When encountering a shipment exception, reviewing the provided information, following any instructions, and communicating with FedEx will help resolve the issue and minimize any potential disruptions to the delivery process.

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How Long Does FedEx Shipment Exception Take?

FedEx works to resolve most order exceptions in under seven days. But this can depend on the severity of the issue. A flat tire might only slightly delay a package’s delivery time — it could even arrive the next day. To choose an extreme example, an erupting volcano will severely impact its arrival date.

What To Do If My FedEx Package Says Exception?

In most cases, FedEx will automatically attempt to deliver the package again if there is an exception. However, if the exception requires additional action on the recipient’s part, such as providing additional information or arranging for a pickup, FedEx may not reattempt delivery until the issue is resolved.

Will I Still Get My Package If It Says Shipment Exception?

A delivery exception may be issued anytime a package is delayed or undeliverable, but it doesn’t always indicate that your package will arrive late. In certain instances, a package does still arrive at its final destination on time, even after a delivery exception occurs.

How Long Is A Shipment Exception?

The duration of a shipment exception depends on what caused the delay, but most exceptions are resolved in less than seven days


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