10 Things to Consider When Choosing a Window Replacement Company in Pittsburgh

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Written By Juliet D'cruz

In the span of two years, American homeowners have significantly increased their investment in home improvements, renovations, and repairs. In the third quarter of 2022, the United States witnessed remodeling expenditures totaling 418 billion U.S. dollars. Projections indicate that this figure is expected to rise to 445 billion U.S. dollars by the third quarter of 2023. This positive trend has persisted since 2015, showcasing a consistent increase in remodeling spending. 

Windows are one of the most important home improvement investments you can make, and many homeowners are turning to firms specializing in window replacement services. Choosing the right window replacement company is crucial when considering home improvement projects in Pittsburgh. Windows significantly affect a home’s aesthetic appeal, energy efficiency, and overall comfort.

With numerous window replacement companies in Pittsburgh, making an informed decision is essential. This article outlines ten key factors when selecting a window replacement company in Pittsburgh, ensuring a smooth and successful project.

  • Experience and Expertise

When selecting a window replacement company, experience and expertise are paramount. Look for companies that have been in the industry for a considerable period and have completed numerous projects. An experienced company will understand different window types, styles, and installation techniques. Their expertise will enable them to recommend the most suitable windows for your home and ensure proper installation for optimal performance. As of 2023, the United States boasts a total of 588,806 remodeling businesses, marking a 2.6% growth from the previous year.

So, if you’re looking for a replacement window company in Pittsburgh, Legacy Remodeling is the place to go. They have been offering high-quality window replacement services for over 40 years and offer some of the best windows in the industry.

  • Licensing and Insurance

Confirming that they possess the proper licensing and insurance is crucial when selecting a window replacement company. Licensing verifies that the establishment satisfies all mandatory regulations and maintains the highest level of proficiency. Moreover, insurance safeguards against any potential liability for accidents or property destruction while fixing your windows. Prior to making any final decisions, always request proof of licensing and insurance to guarantee you are employing a trustworthy and accountable organization.

  • Reputation and Reviews

Research the reputation of window replacement companies in Pittsburgh by reading customer reviews and testimonials. Online review platforms and websites like the Better Business Bureau provide valuable insights into the quality of service offered by different companies. Look for companies with positive reviews, satisfied customers, and a good reputation for delivering exceptional workmanship and customer service. A company with a solid reputation will likely provide a positive experience.

  • Product Quality and Selection

Consider the quality and variety of window products offered by the company. Look for companies that work with reputable window manufacturers known for producing high-quality windows. The windows should be durable, energy-efficient, and aesthetically pleasing. The company should also offer various window styles, materials, and energy-efficient options to suit your preferences and needs. 

  • Energy Efficiency

Energy efficiency is critical when choosing replacement windows, particularly in Pittsburgh’s climate. Look for a company offering energy-efficient windows with low-E coatings, double or triple glazing, and insulated frames. Energy-efficient windows can significantly reduce heating and cooling costs, enhance indoor comfort, and contribute to environmental sustainability. Ask the company about the energy efficiency ratings of their windows and how they can help you save on energy bills.

  • Warranty and Guarantees

A reliable window replacement company should offer warranties and guarantees on their products and services. Read and understand the warranty terms, including coverage, duration, and limitations or conditions. A strong warranty demonstrates the company’s confidence in its products and ensures you are protected in case of any issues or defects. Additionally, inquire about any guarantees on the installation work to ensure that the company stands behind the quality of its services.

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  • Professionalism and Customer Service

Observe the professionalism and level of customer service the window replacement company provides. From the initial consultation to the completion of the project, the company should be responsive, attentive to your needs, and willing to address any concerns or questions you may have. Clear and open communication is vital throughout the project. A company prioritizing customer satisfaction and providing excellent customer service will ensure a smooth and hassle-free window replacement experience.

  • Local Knowledge and Expertise

Choosing a window replacement company familiar with Pittsburgh’s unique climate and architectural styles can be advantageous. Local companies are well-versed in the specific challenges and requirements of the area. They understand the importance of insulation, weather resistance, and historic preservation. By working with a local company, you can benefit from their knowledge and expertise to ensure the replacement windows are suitable for your Pittsburgh home.

  • Price and Value

Consider the cost of the window replacement project and compare quotes from multiple companies. While it is important to stay within your budget, be cautious of significantly low prices, as they may indicate subpar products or workmanship. Look for a company that offers a fair price while delivering product quality, expertise, and service value. A reputable company will provide a transparent and detailed quote outlining all costs, ensuring you understand what you are paying for.

  • References and Past Projects

Request references from the window replacement company and ask to see examples of their past projects. This will allow you to assess the quality of their workmanship and the aesthetic appeal of their window installations. You can gain firsthand insights into the company’s capabilities and customer satisfaction by visiting completed projects or speaking with previous clients. References and past projects are tangible evidence of the company’s track record and can help you make a more informed decision.


Choosing the right window replacement company in Pittsburgh is essential to ensure a successful and satisfying window replacement project. Considering factors such as experience, reputation, licensing, product quality, energy efficiency, warranties, customer service, local knowledge, price, and references will help you make an informed decision. Take the time to research and compare different companies, gather multiple quotes, and ask relevant questions before finalizing your choice. By selecting a reputable and reliable window replacement company, you can enhance your Pittsburgh home’s beauty, energy efficiency, and overall value for years.